Nael Mohammad is a customer support engineer at Cisco. He specializes in supporting Cisco Network Management products and technologies which includes Wireless Control System (WCS), Mobilty Service Engine (MSE), Location Appliance, as well as Cisco Network Registrat (CNR), and CiscoWorks LAN Management Solution (LMS). Nael graduated from San Francisco State University with a B.S. in Business Administration and holds a CCNA certification. Prior to working at Cisco, Nael worked at several companies including Affymetrix, Young California Homes, Good Technology, Totality (now Verizon Business), and Turbolinux.