Vinayak Sudame is a Technical Lead in Data Center Switching Support Team within Cisco's Technical Services in RTP, North Carolina. His current responsibilities include but are not limited to Troubleshooting Technical support problems and Escalations in the areas of Nexus 5000, Nexus 2000, FCoE. Vinayak is also involved in developing technical content for Cisco Internal as well as external. eg, Nexus 5000 Troubleshooting Guide (CCO), Nexus 5000 portal (partners), etc. This involves cross team collaboration and working with multiple different teams within Cisco. Vinayak has also contributed to training account teams and partners in CAE (Customer Assurance Engineering) bootcamp dealing with Nexus 5000 technologies. In the past, Vinayak's responsibilities included supporting MDS platform (Fiber Channel Technologies) and work with EMC support on Escalated MDS cases. Vinayak was the Subject Matter Expert for Santap Technologies before moving to Nexus 5000 support.
Vinayak has a Masters in Electrical Engineering with Specialization in Networking from Wichita State University, Kansas and is a CCIE # 20672 in Routing and Switching.