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Enthusiast

CDA keeps locking out CDAService AD user account

Ok a few changes in our environment in the past few weeks.

1) Our CDA virtual appliance took a dump.  We redeployed it.

2) Introduced a new Server 2012 R2 DC in the environment.

Despite these two things, we keep seeing our AD User account CDAService, which is just a user belonging to the event log readers group, locked out.  Its logged out by a machine called jcifs1_68_50.

I thought maybe when I added the new DC I buggered up the password field.  Nope, I did a direct copy and paste from our password manager (and I checked I had the correct thing pasted by using notepad quick).  

So then I thought lets just change the password.  IN ADUC I changed the password to a new random generated one from our PW mgr software and pasted this in the CDA server for all 4 of our DC's.  They all come up green so I would figure the password is correct.  The IP to user name mappings come up correct too, so you would think that everything was great. 

However randomly, more so if I reboot the CDA or after a backup at 3 AM, the CDAService AD account will be locked out again.

Do you have any idea why this would be?

Everyone's tags (1)
3 REPLIES 3
Cisco Employee

Just checking which patch

Just checking which patch that you are running in your CDA at the moment

Enthusiast

Hi, we are on patch 5.

Hi, we are on patch 5.

cda01/admin# sh ver

Cisco Application Deployment Engine OS Release:
ADE-OS Build Version:
ADE-OS System Architecture: i386

Copyright (c) 2005-2011 by Cisco Systems, Inc.
All rights reserved.
Hostname: cda01


Version information of installed applications
---------------------------------------------

Cisco Context Directory Agent
---------------------------------------------
Version      : 1.0.0.011
Build Date   : Tue May  8 10:34:26 2012
Install Date : Thu Jan 28 15:15:07 2016

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 1
Build number : NA
Install Date : Thu Jan 28 15:50:14 2016

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 2
Build number : NA
Install Date : Thu Jan 28 15:53:35 2016

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 3
Build number : NA
Install Date : Thu Jan 28 16:04:46 2016

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 4
Build number : NA
Install Date : Thu Jan 28 16:12:17 2016

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 5
Build number : NA
Install Date : Thu Jan 28 16:18:23 2016

Beginner

I also have this issue, did

I also have this issue, did anyone manage to find a fix ?

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