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Critical <System> filtroweb2.grupo.cl: Internal SMTP

Hi ,

Our  ironport WSA show this message:

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De: Cisco IronPort S660 Alert [mailto:alert@filtroweb2.grupo.cl]

Enviado el: martes, 02 de julio de 2013 1:00
Para: xxxx
Asunto: Critical <System> filtroweb2.grupocge.cl: Internal SMTP giving up on message to xxxx@xxxx.com


The Critical message is:

Internal SMTP giving up on message to xxxx@xxxx.com

.com

with subject 'Cisco Report: Application Visibility - Proxy 2\n\t(filtroweb2.grupocge.cl)': Unrecoverable error.

Product: Cisco IronPort S660 Web Security Appliance
Model: S660
Version: 7.5.1-079
Serial Number: 001EC9F0DD93-5M6V4H1
Timestamp: 02 Jul 2013 01:00:06 -0400

To learn more about this alert, please visit the Cisco IronPort support Web site.

http://www.cisco.com/web/ironport/index.html

Additional assistance is available through a Support Request. From Cisco IronPort S660, go to the "Help and Support" menu in the upper right corner of the page and select "Open a Support Case".


Thank you.

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who understand this message and possible solutions ????

Regards,

Yerko Muñoz D.

3 Replies 3

Hi Yerko:

     I took a look at the support and seems to me a good article to start looking at:

https://supportforums.cisco.com/thread/1001308

     According to this article, the problem could be related to the request support that you are sending is a fairly large file. It's possible that the mail server is blocking it.

Regards,

Francisco Rodríguez Poblete.