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How long does a TALOS domain reputation dispute take to resolve?

sandeepk1987
Level 1
Level 1

How long does a TALOS domain reputation dispute take to resolve? 

 

techcopain.com is listed with a poor reputation because of a hack that happened couple of weeks ago. Malware is cleaned up and security is also enabled. I submitted a ticket yesterday but it is still in pending state. Just wondering what is the usual resolution time? 

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

they take normal process, if you have resolved, you have raised an tikcket with talos and explaining  the situation, based the test they may change the reputation levels.

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