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Beginner

IronPort power supply failure

Hi,

We have two IronPort S370 appliances and we were told we have one power supply down in one of them but we didn't receive any alarms (they are all active in Administration>Alerts) and we also don't know a way to find that information inside the appliance (through CLI or GUI). Is there a way to know the current Power Supply status through appliance alerts or it is necessary to configure SNMP in order to get that information?

Thanks.

Best regards,

Carlos Morais

1 ACCEPTED SOLUTION

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Cisco Employee

Hello Carlos,

Here are all supported SNMP trap status in WSA which can be configured in CLI>SNMPconfig. If you want to check the current power supply status, please open a technical support ticket enabling the remote tunnel access on that WSA appliance and then Cisco support engineer can remote tunnel into that unti to verify.

Enterprise Trap Status

1. CPUUtilizationExceeded      

2. RAIDStatusChange        

3. connectivityFailure         

4. fanFailure                  

5. highTemperature             

6. keyExpiration              

7. linkDown                  

8. linkUp                      

9. memoryUtilizationExceeded 

10. powerSupplyStatusChange    

11. updateFailure              

12. upstreamProxyFailure       

Hope it helps.

View solution in original post

2 REPLIES 2
Highlighted
Cisco Employee

Hello Carlos,

Here are all supported SNMP trap status in WSA which can be configured in CLI>SNMPconfig. If you want to check the current power supply status, please open a technical support ticket enabling the remote tunnel access on that WSA appliance and then Cisco support engineer can remote tunnel into that unti to verify.

Enterprise Trap Status

1. CPUUtilizationExceeded      

2. RAIDStatusChange        

3. connectivityFailure         

4. fanFailure                  

5. highTemperature             

6. keyExpiration              

7. linkDown                  

8. linkUp                      

9. memoryUtilizationExceeded 

10. powerSupplyStatusChange    

11. updateFailure              

12. upstreamProxyFailure       

Hope it helps.

View solution in original post

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Hello, Tao.

Thanks for your answer. So, I can assume from what you said that the only way to get the actual power supply status is to give Cisco remote access to the WSA and let them see that, right? Isn't there a hidden CLI command or something showing this information?

Anyway, I think we can also configure SNMP so that in the future we can receive information on a power supply status change.

Best regards!

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