IronPort WSA S650 Faild to acquire the server manifest

[Martin Cristian]

Hello,

I have a demo WSA S650 from cisco and the appliance can't download the definition updates and asyncos updates.

IronPort WSA S650

According:

http://www.cisco.com/en/US/prod/collateral/vpndevc/ps10128/ps10154/eol_c51-716512.html

The WSA is End of SW Maintenance Releases Date: December 31, 2012

From cisco.com i can't find in download area of new asyncos version S650 series(the section for s650 is gone).

When i try to update the appliance i get the error: Failed to acquire the server manifest

From browser i go to : http://updates.ironport.com/fetch_manifest.html

And after i insert the serial nr and version and i get the error:

An error occurred.

(('base', 'get_server_manifest', '851'), 'phone.base.ManifestError', 'Connection unexpectedly closed.', '[local_manifest|web_fetch_manifest|247] [local_manifest|assemble_manifest|299] [base|get_server_manifest|851]')

I believe that this  WSA don't have the rights to download the updates definition webfiltering!

[Martin Cristian]

It seems that the appliance don't care about update settings.

I have setup that updates to be done by the data interface, all routes are checked and are OK, but the updates is not working.

When i set up only one interface for management and data the updates was done right, so i suppose that the update was done on the management interface even i set up to be done on the data interface.