Slow Cisco S170 Web Security Appliance

[mattias.geire]

Our Cisco S170 Web Security Appliance is incredibly slow when we try to configures it. It can take up to 30 minutes just to log in, sometimes we will not enter the system at all. We feel that it just gets slower every day. In the past few weeks, we are not able to get in at all. We reach the login page, enter the user and pass, nothing happens.

We have made several reboots, but the problem remains.

Connection through SSH, act decently, but today even SSH went slowly.

Version: 9.0.1-162 for Web.

Grateful if you have any suggestions on how we can solve this

Sincerely
Mattias Geire

[Atazazuddin Shaikh]

Hi Mattias 

Thanks for reaching out, Please open a TAC case so we can investigate further and assist you ASAP.  once again thank you for reaching out and providing the detailed problem description.

Regards,

Zack

[jleon]

You may have the following bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy64732

We are currently working with cisco to address the same issue as you have, but we might migrate it to a virtual appliance to see if it fix the issue.