02-27-2014 05:48 AM
Hi all
As far as i like to upgrade my four S370 Websecurity appliances running on version 7.5.2-303 to Version 8.0 i couldn't see any available upgrades on the list. Before that, I could do/see every update on version 7.5.xy but no further images from 7.7 or 8. At the moment there is still one update sticky on the list "Update for RAID controller firmware (For S360/S370/S660/S670 only, reboot required)". but this Update i already installed and also tolds me that it is installed.
How do i get access to the new software versions 7.7 or 8.0 for my security appliances ?
Thanks for a feedback.
Solved! Go to Solution.
02-27-2014 05:54 AM
Hello,
7.7.0 and 8.0.0 are both FCS releases and have not been provisioned for all customers. If you would like to upgrade your appliances to either of these versions you will need to open a support case with TAC to get them provisioned. When you open the case please make sure you provide the serial numbers for all your appliances you wish to upgrade to speed up the process.
Best Regards,
Michael Hautekeete
Customer Support Engineer
Cisco Content Security - Web Security Appliance
http://www.cisco.com/en/US/products/ps11169/serv_group_home.html
https://supportforums.cisco.com/community/netpro/security/web
https://supportforums.cisco.com/community/feeds?community=2091
02-27-2014 05:54 AM
Hello,
7.7.0 and 8.0.0 are both FCS releases and have not been provisioned for all customers. If you would like to upgrade your appliances to either of these versions you will need to open a support case with TAC to get them provisioned. When you open the case please make sure you provide the serial numbers for all your appliances you wish to upgrade to speed up the process.
Best Regards,
Michael Hautekeete
Customer Support Engineer
Cisco Content Security - Web Security Appliance
http://www.cisco.com/en/US/products/ps11169/serv_group_home.html
https://supportforums.cisco.com/community/netpro/security/web
https://supportforums.cisco.com/community/feeds?community=2091
02-27-2014 09:16 AM
Thanks a lot for this fast answer. I opened a TAC case and now the updates are available.
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