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Beginner

WSA Async Upgrade

Morning Techies!

 

I am after some help.

 

I have attempted to upgrade one of my clients S100v, and although all the logs indicate that the upgrade had been succesful, the Appliance failed to load the new verison.

Fri Nov 8 11:03:28 2019 Info: Download and installation of AsyncOS 11.8.0 build 440 upgrade For Web, 2019-10-24, release available for General Deployment succe ssful
Fri Nov 8 11:04:07 2019 Info: End Logfile
Fri Nov 8 11:09:51 2019 Info: Begin Logfile
Fri Nov 8 11:09:51 2019 Info: Version: 11.7.1-006 SN: 420914203D4518F0C01F-7454 AAFE5DE9
Fri Nov 8 11:09:51 2019 Info: Time offset from UTC: 0 seconds

 

I will point out that the version doesnt exist on Cisco's download page

 

Any help would be much appreciated.

 

Thanks 

 

MIke 

 

#ccnpsecurity

3 REPLIES 3
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VIP Advisor

Re: WSA Async Upgrade

have you rebooted after the upgrade ?

 

I will point out that the version doesn't exist on Cisco's download page

BB - you do not see download, the download automatically appears on the device and recommend a path to upgrade.

 

BB
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Beginner

Re: WSA Async Upgrade

Thanks for the reply.
Yes I have rebooted (this is part of the upgrade) I have done several of these in the past with no issues.
When I say the version isn't on Cisco support, I know you don't see the download website on the CLI. What I mean about the version not being on the download page. Version 18 doesn't exist there so have TAC pulled it.
Thanks Mike
VIP Advisor

Re: WSA Async Upgrade

what version you see on download page

if TAC pulled there may be some new patches added and revealed new version.

 

BB
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