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WSA RAID Battery RMA

zheepern0826
Level 1
Level 1

Hi Guys, 

 

I have a WSA-S670 and Cisco Support engineer has confirmed the RAID Battery faulty and will send a RMA RAID Battery. I found below documentation to replace the RAID Battery. 

 

https://www.cisco.com/c/dam/en/us/td/docs/security/wsa/hw/RAID_Battery_Replace_78_21140.pdf

 

Can i check after i replace the RAID Battery, how should i check the status to make sure it is up and running ?

 

Also is there anything i need to disable prior to shutdown the WSA ? 

 

Thank you. 

1 Reply 1

Handy Putra
Cisco Employee
Cisco Employee

Hi,

 

Would recommend to request the Support Engineer to check the RAID battery again after you have replaced it, since they will need to check this from the backend logs (non-customer facing logs).

 

For WSA, you do not need to disable anything, you only need to gracefully shutdown the appliance before proceeding the replacement.

 

Regards

Handy Putra