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WSA - Report Query Failed

fermendo
Level 1
Level 1

Hi all,

Recently, I'm receiving these two alerts from one WSA S370:

Report Query Failed

      query_id: wsa_monitor_overview_web_proxy_summary

      data_source: WSASimpleTotalRDS

      error: <type 'type'> ('egg/command_client.py send_message|555', "<class 'Commandment.DaemonUnresponsiveError'>", 'S370B.NAME.net: The daemon is not responding.', '[database/ReportCatalog.py run_report_queries|332] [reportdatasource/CounterReportDataSource.py query|265] [reportdatasource/CounterReportDataSource.py _parse_overall_interval|581] [query/merged_result.py range|85] [query/client.py _call|235] [egg/command_client.py call|233] [egg/command_client.py send_message|555]')

 

AND

Report Query Failed

      query_id: wsa_monitor_overview_clients_by_blocked_transactions

      data_source: WSACommonRDS

      error: <type 'type'> ('egg/command_client.py call|238', "<class 'reporting.query.exceptions.DatabaseQueryFailure'>", '', '[database/ReportCatalog.py run_report_queries|332] [reportdatasource/CounterReportDataSource.py query|251] [reportdatasource/CounterReportDataSource.py _run_api_query|482] [query/client.py time_merge_query|454] [query/client.py _call|235] [egg/command_client.py call|238]')

The code I'm using is 7.1.1-038

I started receiving the alerts only after upgrading to this code. Have you noticed something similar?

Thanks a lot for your help!!!

Fernando

4 Replies 4

Tery Le Febvere
Cisco Employee
Cisco Employee

Hi,

FOr this type of  issue we will need to conect via tunnel, please give us a call

Toll-Free Customer Support

United States: 1-877-641-IRON (4766)

International: www.ironport.com/support/contact_support.html

Thanks,

Tery Le Febvere