WSA S170 can not go to Security Service Anti-Malware page

[dlance]

We have a recently configured WSA S170 appliance.

In the gui interface we can not reach the Security Services / Anti-Malware and Reputation page to configure.

Whenever we try to go to that page it times-out after about a minute.

We tried 2 different browsers, Firefox and IE.

I did notice the Advanced Malware Protection feature is turned on even though we do not have the license.

[Tao Yang · Accepted solution]

According to your description, it sounds like matching a known defect "CSCuv48754    Application fault on GUI AMP page when threatgrid domain isnt reachable "

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv48754

Hope it helps.

[dlance]

Thanks, that was the exact problem and the fix worked.

Dave

[Tao Yang · Accepted solution]

Hello Dave,

It is glad to hear this issue has been sorted out. Could you please mark my reply as correct answer in order to help others to quickly get the solution?

Kind Regards,