Can I Add a Domain Already Verified in Another Webex Organization?

[o.aljaberi]

I hope you’re doing well.

I have a question regarding domain verification in Webex Control Hub.

Let’s say I currently manage a Webex organization that has example1.com as its primary domain. I’ve received a request to onboard users who use a different domain, let’s call it example2.com.

However, I discovered that example2.com is already verified and in use within a separate Webex organization (under a different subscription).

My questions are:

1. Is it technically possible to verify and use the same domain (example2.com) in two different Webex organizations at the same time?

[Sebastian Leuser]

Yes, verifying the domain in several different orgs is possible as long as the domain is not claimed in any other Webex Org.

If the domain is claimed in an org it cannot be verified in any other org