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Community Manager

Community Ask me Anything: How to Use Webex Meetings

You can ask your question on your own language:

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This topic is a chance to discuss more about  Webex Meetings regarding installation, configuration, implementation, use, and integration with other applications. Learn the best practices to make the most of the tool, as well as the best practices to troubleshoot its common issuess.

This forum event works well as an introduction for those who are not familiar with the tool and have recently started to use it.

To participate in this event, please use the Join the Discussion : Cisco Ask the Expertbutton below to ask your questions

Ask questions from Friday, March 20 to Friday, April 8, 2020

Featured experts
angelihe.jpgAngelica Hernandez Becerra is a Designated Service Manager in the High Value Services / Premium Support Team for Collaboration and Cloud Collaboration. She specializes in Webex Teams, Webex Meetings, and Jabber. Before Cisco, she worked for the Trade Commission of Mexico in Toronto, Canada, Promexico and Avaya. Angelica holds a bachelor’s degree in international business and an ITIL foundation v3 certification.


luis.jpgLuis Gomez Rocandio is a Designated Service Manager in the High Value Services / Premium Support Team for Collaboration and Cloud Collaboration. He specializes in collaboration solutions such as Webex, video devices, and Jabber. He has worked at Cisco for 11 years. Before joining Cisco, he worked at Dell as a Regional Coordinator and at Hewlett Packard in the administrative area. Luis has a bachelor’s degree in business administration and a diploma in business management. He holds Social Selling and Cisco Cloud Fundamentals certifications.

cnuche.jpgChristian Nuche is a Designated Service Manager and Technical Expert in the High Value Services / Premium Support Team for Collaboration and Cloud Collaboration. He has 17 years of experience in the IT industry, particularly in collaboration technologies. He has been collaborating with Cisco for 15 years in different Collaboration and Unified Communication teams on diverse roles, which include Tech Lead roles, and he has collaborated in the Plan, Design and Implementation (PDI) team as well. Christian is an author of Cisco.com and Cisco Community technical documents, and he is a Technical Reviewer and Subject Matter Expert for Cisco Certifications.
 
Angelica, Luis and Christian might not be able to answer each question due to the volume expected during this event.
Remember that you can continue the conversation on the Webex community.
 
By posting a question on this event you're giving permission to be translated in all languages we have in the community.

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98 REPLIES 98
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If you are using Webex Meetings Recording option is only for Host if you have Training recording can be enable for all participants into Participants menu once the session is running

 

regards

 

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Helpful. Thanks a lot!
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thanks for the confirmation

 

the last resource is the  Bulk Modify User Attributes here the steps:
https://help.webex.com/en-us/nh17y2u/Cisco-Webex-Meetings-CSV-File-Import-and-Export-in-Cisco-Webex-Control-Hub#task_9AFB41FB06A5CFB124F4E388B6EFDED4

 

Let me know if works

regards

 
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At a glance, I can't see an attribute for session types. I'll take a deeper reading.
Thanks a lot
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Community Manager

Is it possible for two registrations/users to use Webex Meetings on the same smartphone?

Ex. Corporate account and a private (free) account?

I don´t see an alternative to changing the one that was registered first (in my case, the corporate one).

Note: This question is a translation of a post originally created in Portuguese by mauricio.caldeira@outlook.com.It has been translated by Cisco Community to share the inquiry and its solution in different languages.

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Hi,

If I understood your question correctly, you want to use 2 different Webex Meetings users / accounts on the same smartphone and the same app instance, that cannot be done, the app only allows one active account.

If your phone somehow allow to have two different separate instances of the app, you could setup one instance with one account and the use a different account on the second instance, I've seen some dual-SIM phones allowing to have 2 instances of some apps like WhatsApp, but that would depend on your phone, the Webex app by default does not allow this.

The only workaround I see for this is that you will need to sign out and sing in again using the other account.

Regards,

Christian.

 

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Christian, thank you for answering me!
The problem that I am facing is that: When exiting the application, I would have to clear the data for the current instance because Webex alone, if I log out and try to log in again, does not present a login screen but apparently saves the session information / previous user in some token.
Ideally, the UI should display the data entry screen (user account/pass) even if it natively only accepts one account.
Is it possible to configure in Webex to go back one step before logging in and offer the screen allowing user account/pass?
Regards,
Mauricio
Note: This question is a translation of a post originally created in Portuguese by mauricio.caldeira@outlook.com.It has been translated by Cisco Community to share the inquiry and its solution in different languages.

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Hi,

 

After sign out and then sign in again the app by default will show the last user that was used, just tap on the upper left corner to 'go back' and then you will be able to select a different user@domain account.

 

Regards,

Christian.

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Thank you for helping me to solve it.

Note: This question is a translation of a post originally created in Portuguese by mauricio.caldeira@outlook.com.It has been translated by Cisco Community to share the inquiry and its solution in different languages.

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Beginner

Hi 

Can you upload and change the background image of a video conference on the desktop app on windows or Mac?

 

thanks in advance 

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Hi,

You can change the way your Personal Room view looks. Update your profile picture, set your background image, and even change the appearance of your desk

 

https://help.webex.com/en-us/25u5hd/Customize-Your-Cisco-Webex-Personal-Room-View-in-Classic-View

 

During a Cisco Webex meeting, you can blur your background or set a virtual background, so meeting participants can stay focused on you.

 

https://help.webex.com/en-us/80jduab/Change-Your-Video-Background-on-Your-iOS-Device

 

Thanks.

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Hi,

The feature to change the background on a video meeting, is currently available only for iOS devices either iPhone or iPad, this feature is currently on the roadmap for desktop clients and Android, and will be available soon.

 

Regards,

Christian.

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VIP Collaborator

Could you suggest a best practice on "Reporting" since in the near future there will be request on demostrating the "increase" of Webex Meeting usage?

More specifically, I was wondering if there is a graphical representation, similar to the "Insights" of Webex User for the FULL Webex Administration Page (in order to include graphs for ALL Meetings and not for one user)

George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
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Hi
Is this what you are asking for? Under meetings?
https://help.webex.com/en-us/n0rlwxe/Analytics-for-Your-Cloud-Collaboration-Portfolio
Thanks
Ashish


Response Signature


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Hello Ashish,

Yes, this is what I am looking for, however I am managing Webex from Cisco Webex Site Administration and it looks like i am missing the Analytics menu (or I dont know how to find it, check below:

Analytics.PNG

 

Thanks in advance for your feedback,

George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
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