Your subscription needs to include Pro pack
https://www.cisco.com/c/en/us/products/collateral/conferencing/webex-control-hub/datasheet-c78-740770.html
"Access to historical data for the last 90 days is standard. Data is aggregated and presented in multiple reports. Administrators may access these reports at any time within Control Hub.
Pro Pack for Control Hub provides support for up to 13 months of data. Additionally, it provides more in-depth per-meeting, per-participant detail, which can be leveraged for deeper data exploration and insight, as well as the ability to export the detailed data"
If you can return to where you purchased your subscription and see if they can add/modify this to your offer
Thanks
ashish
https://www.cisco.com/c/en/us/products/collateral/conferencing/webex-control-hub/datasheet-c78-740770.html
"Access to historical data for the last 90 days is standard. Data is aggregated and presented in multiple reports. Administrators may access these reports at any time within Control Hub.
Pro Pack for Control Hub provides support for up to 13 months of data. Additionally, it provides more in-depth per-meeting, per-participant detail, which can be leveraged for deeper data exploration and insight, as well as the ability to export the detailed data"
If you can return to where you purchased your subscription and see if they can add/modify this to your offer
Thanks
ashish
