CUCM to WebEx Calling Migration

[Oleg Serstjuk]

What existing configuration can be retained when migrating from on-prem CUCM to webex calling, if any? I can see references to CSV files in the webex documentation, but I cannot find any migration approach details from CUCM At the moment it seems its a fresh install approach going to the cloud rather than a migration - you export basic user information from CUCM, user names extensions and emails for SIP URI. Use a CSV to import this into control hub Is there any other config that can be carried over?

[Vaijanath Sonvane · Accepted solution]

Hi,

Other than importing user and devices using CSV files, you won't be able to import any other features. You will have to configure calling features manually from the scratch.