Features in Webex available only by a request to your CSM

[Stoyan Stoitsev]

Let's crowdsource the secret features in Webex Meetings that you need to request to be enabled by your CSM. Add the ones you know in the comments and I will update the doc.

Session Types	Allows you to set default sessions for new users or change global settings like ability to record meetings.
SSO and Non SSO Login Authentication Timeout
Customised dial strings in the location field
Meeting Center Feedback Survey

 

[Dalton.Curry@level3.com]

Access Anywhere - https://help.webex.com/en-us/WBX51223/What-Is-Access-Anywhere

Active Speaker Video Position in Downloaded MP4 Recordings- https://help.webex.com/en-us/WBX000028406/Speaker-Video-isn-t-Contained-in-a-Downloaded-Recording

High-Definition video (720p) in the Cisco Webex Meetings Site Administration - https://help.webex.com/en-us/WBX51163/How-Do-I-Set-Video-Quality-in-Cisco-Webex-Meetings-Site-Administration

End to End Encryption in Meetings - https://help.webex.com/en-us/n4f016ab/Use-End-to-End-Encryption-with-Cisco-Webex-Meetings

[Dalton.Curry@level3.com]

SSO and Non SSO Login Authentication Timeout

[Stoyan Stoitsev]

thanks, added

[Stoyan Stoitsev]

I think these are now visible in most sites.

[sknoop1971]

Apparently recently, it became necessary to open CSM ticket to request permission to modify email templates for Webex Meetings.

[Jonathan George]

Customised dial strings in the location field

[Jonathan George]

Recording Transcription

[lfulgenzi]

Seems like it should be there by default, but I'm pretty sure my first org and now a newly deployed org both didn't have the "Add Site" button under site administration.

[fredless]

This (add site/delete site/redist licenses) were initially Cisco\partner only functions, which can now be optionally delegated to customer admin on a per-org basis.  If you're not seeing it, hit up the partner that services your Webex subscription.

[lfulgenzi]

Thanks Fred! Do this one is a partner request not CSM.

[lfulgenzi]

I did a search for: "How Do I Contact My Customer Success Manager", and got a lot of hits. That will be one way to populate this list. :)

[Dalton.Curry@level3.com]

Meeting Center Feedback Survey

[Derek Payne]

https://help.webex.com/en-us/WBX000028406/Speaker-Video-isn-t-Contained-in-a-Downloaded-Recording

Another feature your CSM can add.... add video to downloaded recordings.

[sknoop1971]

I had to submit a CSM request in order to have CMR enabled for all users by default.