Have you implemented all of the Webex recommended essential configurations in your org?
The configs I'm asking about are:
Phase one:
Phase two:
If you did all of them: What benefits do you get from enabling these items? How did you measure success of enabling them?
If you didn't, why?
I have completed all of the highlighted aspects except for the SSO implementation ( awaiting new domain launch).
All of the integrations completed successfully, and they are very easy to follow the actual guides
We have done the following:
SSO has been a mandatory requirement for us for the rollout in the company.
The location link is a good way to have better manageability with more than 100 devices.
The calendar integration has been rolled out from day one. Via the calendar and the OBTP function we were able to provide a very easy access to the meetings for the users.
The users are synced to the cloud and get the licenses assigned automatically. No further steps are therefore necessary.
I didn’t implement them yet since I don’t have access to a org control hub, but I plan to implement them as they make sense and are recommended as best practices
I ensure all my customers complete both phase I and II
We have done all of these, both phase 1 and 2, which gives us, among others:
I did phases 1 and 2 except calendar features.
Everythings works fine.
Completed Phase 1 and yet to complete phase 2
Hi ,
I have done the below
Phase one:
Verify Domain
Claim Users
Claim Domain
Site linking
Phase two:
SSO
Calendar features
Great info
I have implemented most of the features step by step. It makes the life easier for administrator and gives good user experience for the organisation. SSO and calendar connector are few features being used extensively.
We implemented phase 1 and 2 configs. From users perspective the technology ( Webex) was adopted quite fast due to its ease of use; Webex is now included when onboarding new employees. From an admin perspective, we manage everything related to Webex from a single place ( Control Hub)
We have done all of phase 1 and 2.
Hello Mollydubow,
I have the same problem too.
The second phase is sometimes not implemented for security reasons. It would be useful to discuss this with the security staff.
We are done with phases 1 and 2 except adsync.