We are experiencing an issue when users launch Webex Meetings (v40) inside Citrix and they have a Mac or some other endpoint that doesn't have an agent installed and the CPU utilization is off the charts on the server causing heartache for me and the users on the Citrix server.
Zoom has a great feature where you can limit functionality to voice only for example if the endpoint is missing the agent. Does Webex have this functionality and if so, where can I find the documentation on how to set it up?
Thanks!