Does anyone know what the ThinClient version numbers mean in Control Hub troubleshooting under a participants connection? I haven't been able to track down anything so far to understand them. For example I have two users that have joined via the browser, both on Firefox 81.0 but one shows ThinClient 6.1 & the other ThinClient 10.0. I've also seen multiple other versions for users. Would be good to get an understanding of their meaning particularly if it helps out in a support perspective
I could be wrong since your example displayed different versions for the same browser client at the same time from what I understood. Anyway, I think the important thing to note in terms of support is that the thin client/ browser client was the join method and you can compare if the same behavior occurs with other join methods.
Hi @Andres Salgado, thanks for the response. I think I came to the conclusion it was related to the operating system being used, so ThinClient 6.1 were Windows 7 users & ThinClient Windows 10.0 users.
Having just taken a look at some live meetings I'm now seeing much better reporting for Thin Client connections in that it now lists it as: Webex Thin Client 126.96.36.1995 for example so you can clearly see what version it is along with the operating system and browser. Good to see the improvement there.