We are getting frequently Blank calls from ‘’root” for the below Sys

[nipunsupport]

We are getting frequently Blank calls from  ‘’root” for the below Systems, and this systems are connected  directly on ILL Line.

1.        Cisco Room Kit -- FOC2433K854 – Adama  Gujrat Plat

2.       Cisco Room Kit -- FOC2433K84Y – R&D Director  VC room , Adama Hyderabad faclity

Kindly raise the ticket in Cisco and provide the Solution asap

[Nithin Eluvathingal]

This is support community and we are not administrator who open tickets with Cisco tac.

Use below link to open ticket with Cisco tac.

https://mycase.cloudapps.cisco.com/case.

if you need  support from community  kindly share  logs and  more information about your setup.

[Vaijanath Sonvane]

Hi,

Are your devices registered to Webex Cloud or internal CUCM with Expressway? Do you have screenshot or the logs of the call?