Webex Broadcloud Calling - 88XX series phones, DND don't show as busy

[mvari@avvidconsulting.com]

We recently transitioned from Spark calling to Webex calling on Broadcloud.  Previously when you hit DND (do not disturb) on your phone other in-house phones showed the line as busy.  I know that in the Webex Ap it shows one as busy, but is there a way for the line on the phone to show as busy.  The majority of users don't use the Ap at our company and so don't know that one is busy unless they try calling someone and they get sent directly to voicemail.

Is there a way to configure this?

[mark.loudon.cisco · Accepted solution]

Bi-directional DND synchronisation is due for release (GA) this month for Webex Calling, it's already working on the Beta Channel.

[dtibbe]

The question was for Broadcloud Calling, ie. not Webex Calling. Will it be available there as well?

[mvari@avvidconsulting.com]

Thanks for the update, we'll keep a look out for the release.