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Administrator with "Full admin permissions" cant able to add TN number

control hub error2.png

 Hello Everyone.

We have a customer administrator who have full admin permissions and cant able to add/Remove/Edit the Telephone numbers in control hub . Please assist on this.

control hub error.png

1 Accepted Solution

tim.frazee
Level 4
Level 4

Is this customer an wholesale calling org with partner managed calling?

 

If so adding a TN would require interaction with the partner which would require more than just adding the TN in control hub

View solution in original post

1 Reply 1

tim.frazee
Level 4
Level 4

Is this customer an wholesale calling org with partner managed calling?

 

If so adding a TN would require interaction with the partner which would require more than just adding the TN in control hub