Webex Calling

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Hi,Can you help me to get rid of this output from command"sh call history voice brief "What we need to know is where the packet loss starts (From AA.AA.AA.AA or from BB.BB.BB.BB?) and the meaning of LostPacketRate and lost:X/0/0 valuesWould be very h...

Hi,i have a quality problem specially on one location. I use the same vlan for headset and for desk phone. The quality is ok on headset but very poor for Deskphone. I don't know why. Anybody have any idea ? I'm very disappointed...Thank for your help

arbonorg by Visitor
  • 849 Views
  • 2 replies
  • 0 Helpful votes

Hi,Our organization recently started using Webex with callback.  We are trying to figure out how the system calculates the queue duration, at which point does it start counting the duration? Looking at the data, please see attached few sample records...

MK20 by Community Member
  • 1228 Views
  • 2 replies
  • 0 Helpful votes

customer is looking to move from a CUCM environment to a WebEx Calling option.they are wondering if there is any software for managing Call Detail Records that WebEx Calling may create?  Looks like the information can be extracted to a csv file. Any ...

This may be a stupid question, but if I make an external call from within WebEx to an external line using the keypad, how do I hang up the call?

Rodp by Community Member
  • 2970 Views
  • 6 replies
  • 0 Helpful votes

We are looking to transition from Contact Center to Control Hub (many unnecessary and poorly designed flows.  CH is a better solution for our needs).The one feature I can not seem to figure out:  "Press 3 for hours and directions" and then play an au...

Neil B by Visitor
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  • 4 replies
  • 0 Helpful votes

To whom it may concern: This is a question regarding logging into WebEx. This past Sunday, my Church group was using WebEx for a bible study. Apparently, two of my members tried to log into WebEx by phone. They went through the prompts of the phone n...