Hi We have a customer who when she makes an outbound call to an android phone, the caller ID shows up as 'Martin'. There is no 'Martin' set up in the portal and the telephone number is assigned to her, with no masking etc. Curiously this doesn't happ...
I use WebEx on MacBook OS Monterey to take calls, and right around the time of the latest update, early June, I started having problems with calls coming in. At first the problem was sporadic then on Monday, 6/6/22, they stopped coming in. I keep get...
I found that you can share a link to your personal room, but I am not notified when someone attempts to enter my personal room. Is there a way to get a notification when someone attempts to enter my personal room or share a link that allows outside ...
One of our clients uses a Geemarc iloop v3 with Webex and is having issues with the call fading out after 10mins or so, then it comes and goes. He had the same issue with Office UC. Has anyone else used a hearing loop with Webex and experienced this?
Hello, We've just implemented WebEx Calling via the cloud and we're trying to get user's that we've created who don't have a physical phone and has their cellular number associated with their user account to show up in the Enterprise Directory. I've...
Hello,we need to assign a second line ( which is configured with forward all to voicemail ) as shared line between multiple users.Users already have first line with voicemail settings. The question is how they can be notified with incoming voicemail ...
I am having an issue on the Webex mobile app. When a Call is transferred to me via my Webex application on my computer or my desk phone (cisco 8841) I am able to see the contact information of the call being transferred to me. However on the mobile a...
We have a hunt group for our customer support line to ring simultaneously. Whenever an end user calls the line that routes to the hunt group, we all can answer the call through webex calling, but we can't answer on the phone. We have had to answer ca...
Hello. I am working through Georgia Tech's Admissions Office, and I am supposed to be receiving calls through webex but it seems that the calls are not going through. How do I get connected or what do I need to do so that I am able to receive calls f...
We have a new hire that we need to train, and we'd like to have him listen-in on phone calls. We currently use WebEx for our phone service, and we'd like the new hire to be able to listen-in when our assistant answers client calls. Normally, we'd jus...
When using the Webex calling app on PV with Windows 10 I continually get bumped out after about 20-30 minutes. Whn trying to make calls a voice message say: "The device you are using is not registered on this network". So I sign out, sign in again ...
