cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
563
Views
5
Helpful
1
Replies

call history call types

john pulley
Level 1
Level 1

I'm trying to use data from the Webex Calling detailed call history (either csv or json format).  I would like to know whether the calls types SIP_SHORTCODE and SIP_MEETING indicate internal or external calls. So far we've only be able to confirm that SIP_ENTERPRISE indicates an internal call and that call types other than these 3 are external.  My guess is that a SIP_SHORTCODE call is external and a SIP_MEETING call is internal.

1 Reply 1

dtibbe
VIP
VIP

See https://help.webex.com/nmug598/ for the description of the Webex Calling reports

SIP_MEETING —Integrated Audio for Webex Calling. A call in or call back to a Webex Meeting using a Webex Calling app or device.
SIP_SHORTCODE —Shortcode feature/service call. Short numbers are premium or free depending on region and service.

Getting Started

Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.