01-16-2025 06:57 AM
I created a Webex Calling Sandbox about a year and a half ago while running through some training and everything worked great.
I need to use it again, but when I log in it says there are no licenses associated with it. I can't figure out how to get licenses tied back to the existing sandbox.
I thought I might need to delete that sandbox and create a new one, but Webex Calling is no longer listed under the Collab sandbox options.
Does anyone know how I can get the sandbox relicensed or (if I can delete my current one) where I can go to get a new Webex Calling sandbox?
Solved! Go to Solution.
01-16-2025 09:22 AM
I'm able to get into my sandbox. Considering this nearly all automated you probably need to create new one. If you are a partner there is a help option but that's just going to a community or use the help button in the Webex Space.
Support is provided in a Webex space that you can add yourself to by clicking the green Help button in the upper right corner of this page.
01-16-2025 09:22 AM
I'm able to get into my sandbox. Considering this nearly all automated you probably need to create new one. If you are a partner there is a help option but that's just going to a community or use the help button in the Webex Space.
Support is provided in a Webex space that you can add yourself to by clicking the green Help button in the upper right corner of this page.
01-16-2025 01:16 PM
That link worked and I was able to log in and create a new sandbox. Thank you.
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