02-18-2022 07:51 AM
Our organization is exploring migrating from our CUCM cluster to Webex Calling. I have a trial Webex Control Hub to tinker with. I have found the Migration Tool and How-To docs for Users and Phones but I can't seem to find any documents on adding analog gateways, such as the VG310 (or VG320, or VG224, etc.), to Webex Calling. I can only find documents for ATAs, which we don't use. Does anyone have any documentation or experiences to share about adding VGs in the Webex Control Hub?
Solved! Go to Solution.
02-18-2022 09:36 AM
The question didn't ask only about VG224s, which you are correct, are well past support. The VG2XX and VG3XX series analog gateways are high-density analog gateways. I suppose, to avoid this post going off-subject on a tangent about support vs EOL/EOS, I could have asked my question like so...
Our organization is exploring migrating from our CUCM cluster to Webex Calling. I have a trial Webex Control Hub to tinker with. I have found the Migration Tool and How-To docs for Users and Phones but I can't seem to find any documents on adding high-density analog gateways to Webex Calling. I can only find documents for ATAs, which we don't use. Does anyone have any documentation or experiences to share about adding VGs in the Webex Control Hub?
Back to the question... I reached out to our Cisco contacts and the answer they gave is that Webex Calling does not support high-density analog gateways at this time.
02-18-2022 09:00 AM
Only VG400 are supported by WxC, see https://help.webex.com/qkwt4j/
VG224 is even end of support, so why should it be supported?
02-18-2022 09:36 AM
The question didn't ask only about VG224s, which you are correct, are well past support. The VG2XX and VG3XX series analog gateways are high-density analog gateways. I suppose, to avoid this post going off-subject on a tangent about support vs EOL/EOS, I could have asked my question like so...
Our organization is exploring migrating from our CUCM cluster to Webex Calling. I have a trial Webex Control Hub to tinker with. I have found the Migration Tool and How-To docs for Users and Phones but I can't seem to find any documents on adding high-density analog gateways to Webex Calling. I can only find documents for ATAs, which we don't use. Does anyone have any documentation or experiences to share about adding VGs in the Webex Control Hub?
Back to the question... I reached out to our Cisco contacts and the answer they gave is that Webex Calling does not support high-density analog gateways at this time.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide