Webex Teams Calls

[bbetanco]

Hello team,

Do you know what is the new way to call through webex teams to Colombia? we have tried everything and nothing works, since Colombia have change its code.

Thanks,

Brenda, Team Lead.

[dtibbe]

By Webex Teams you are referring to Calls in Webex or Webex Calling/PSTN-Calling?

In case of Calls in Webex: It is just inside the Webex app, so no Country Code/PSTN number is involved.

In case of Webex Calling: Calls that are not in your org will be routet to PSTN via the site's PSTN configuration. It is up to the provider to route the call to its destination.

There have been no recent changes in the Colombian numbering plan according to the ITU: https://www.itu.int/oth/T020200002C/en