Who is responsible to help EC to provision an order?

[gvera]

In the instance of License Webex Calling who is responsible to assist the endcustomer finalize the provisioning? Is it the  Partner or Disti ?

And what are the steps that need to be taken?

[TONY SMITH]

The provisioning email goes to the Partner, who in turn can either set up services for the customer, or designate the customer contact who will do their own provisioning. As to how much assistance the partner provides, that's down to their relationship with that particular customer.