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WxC and WxCC w/MS Teams

jasonstepp
Level 5
Level 5

Where can i find call flow diagrams for the following?

 

  1. MS Teams w/WxCC
  2. MS Teams w/WxC & WxCC
4 Replies 4

dtibbe
VIP
VIP

Hm, for MS Teams + WxC, all call flows are as for using WxC alone. The MS Teams app just triggers the Webex app to initiate a call, incoming calls are handled by the Webex app directly.

Makes sense - any illustrations to show potential customer?

Hardly anything that you would find readily made as there are to many different permutations for this to fit into one diagram.



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