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WxC and WxCC w/MS Teams

jasonstepp
Contributor
Contributor

Where can i find call flow diagrams for the following?

 

  1. MS Teams w/WxCC
  2. MS Teams w/WxC & WxCC
4 Replies 4

dtibbe
VIP Advisor VIP Advisor
VIP Advisor

Hm, for MS Teams + WxC, all call flows are as for using WxC alone. The MS Teams app just triggers the Webex app to initiate a call, incoming calls are handled by the Webex app directly.

Makes sense - any illustrations to show potential customer?

Roger Kallberg
VIP Expert VIP Expert
VIP Expert

Hardly anything that you would find readily made as there are to many different permutations for this to fit into one diagram.



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