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Phone number cannot be called in sandbox tenant

mklawiter
Cisco Employee
Cisco Employee

Hello all!

I am having an issue where the number that is assigned to my Webex Connect sandbox cannot be called. Whenever I try I get a fast busy or a message that the number cannot be reached.

I ran into this before where the issue was that I had not registered the number that I was using to call into the sandbox.  However that is not the issue this time, I cannot get any number to work at all.  All numbers are in the USA.

Help would be appreciated!

 

2 Replies 2

Connect - Tanuj
Cisco Employee
Cisco Employee

@mklawiter The issue that was causing the failures has been addressed. Please try now and let us know in case you face any other issues.

Tanuj Goyal
Webex Connect

Connect - Tanuj
Cisco Employee
Cisco Employee

@mklawiter Thanks for reaching out. We have reported this to our technical team. Will confirm back as soon as we have an update from them.

Tanuj Goyal
Webex Connect