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WebChat New Digital Channels FORM issue

IvaanSalazzar
Level 1
Level 1

Hello 

 

Iam traing to configure webchat, in webex connect workflow, I load the flow, Live Chat Inbound Flow.workflow, form GIthub
I configure my form template, my chat templete , entry point and Queu, 
when I configure my domain, the templete works , but when i start a new conversation the FORM is not loading, here the logs

chatform_logs.PNG

 

the receive node is waiting , and after thar  pass to "onTimeout"
anyone had the same problem?

 

1 Reply 1

Connect - Tanuj
Cisco Employee
Cisco Employee

Hi @IvaanSalazzar - thanks for your message. Please can you share these details with the TAC support team using the email id mentioned on Contact Support page within your Webex Connect account. Refer: https://developers.imiconnect.io/docs/imiconnect-support

Tanuj Goyal
Webex Connect