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after update of headset 730 i have an intermittend beeping sound

TheSt
Level 1
Level 1

Dear Cisco,

 

I have been using the ciisco headset 730 for about 2 years whitout any problem.Until i did the last firmware update of the headset. currently in every meeting ( Team or Webex) i get an intermittend beeping sound. in the meeting there are no persons entering or leaving.Also with the use of the volume mixer i get a beeping sound that signals the adjustment to the volume (this was previous not the case). 

if i use the usb c cable the beeping from the volume is gone, the beeping in the meeting persists. 

 

Could you look into the problem and give me a way to resolve the issue

 

thanks!

Steven

1 Reply 1

sslominski
Level 4
Level 4

just realized that this beeping sound on my 730 is caused by automatic volume adjustment under Audio settings in Webex app...
disabled this option and the beeping is gone

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