Webex Devices

We were just upgraded from UC One to Webex. However, the "ring on base" feature of the Plantronics Savi 8220 headsets that we have does not appear to work — no matter what setting we try, the ringtone only happens in the headset itself, not on the ba...

We have an SX80 register on prem that is dialing a long sip address when booking through outlook 365. TMSXE confirms the meeting and the join button shows on the touch panel but is dialing a long string of characters. I have attached a photo of recen...

Hello,I would like to see if it's possible to add a Teams or Zoom app to the homescreen of the Webex Desk Mini. We use other meeting software in addition to Webex and it would be great if we could get all of them on the homescreen.Thank you.

HiI am stuck with an Android version on my LG Phone. Since today the webex app just stopped working. It wants me to login in and will not proceed further without upgrading the OS.  The LG Phone tells me there are no updates to apply - basically there...

HelloWe had a user try to dial an MS Teams meeting to another company and our CVI string kept being appended to it.  Image is attached.  We have a speed dial for our own CVI string but not sure why the system would be appending it to a manually enter...

I've been using a Headset 730 on my Surface Laptop 3 for several months now and it's been great. Noise cancellation worked great, etc. Just recently it's like it's gone to a very basic headset. In Windows I now see Headphones (Headset 730 Stereo) and...

Hello Friends.We are attempting to allow WebRtc traffic from our Webex Device to google-meet in our network, following the google document below - However we are finding undocumented IP addresses getting denied, and therefore WebRtc calls not working...

Hello,I was thinking to register a few Cisco ATA 191 on Webex Calling as a workspace device but about this scenario I have a few questions:1) I see on Webex Calling that for registering a device for a workspace area I can only use the QR code or the ...

Hello,I recently repaired my Cisco spark board 70s as the screen was not functioning.  The repair company said the touch is working and that they have contacted Cisco as to why the touch was not functioning.  Mind you all electronics point towards it...

I am trying to setup a new 860 webex phone and when I try to add my directory number to the new 860 device in UCM it states that shared lines are not supported?

Hi there, has anyone gotten AirPlay to work on the Desk Pro? For me the screen sharing fails while trying to enter the code - the code seems not to be recognized at all. Best regards, Thomas 

I try to integrate a video and audio stream in a web application and encountered issues with playback on a Webex Desk and Mini. I reproduced the same behavior  with available products on the market: spotify and netflix web players also refuse the pla...

I purchased a few 8811's and when I plug them into the network the activation code screen comes up. Will not accept multiple different activation codes, nor will it register via MAC.Get's ip address as expected, (same as the other 120 phones I have i...

When using the Webex Desk Mini connected via USB-C to a laptop, I am running into audio issues. I am told by the people on the other end the audio sounds distorted.  The audio on my end sounds clear and picture is fine both ways.  This only happens w...