Hello Cisco support, I was hoping an engineer at cisco would be able to help me identify the corner screws on the webex board 55". I know they are M10 screws, but I do not know the pitch/thread pattern of the screws which can sit at 1.0, 1.25, or 1....
I am running roomOS 11.21.1.4In only one of our rooms using a navigator and codec pro we are experiencing an audio bug when pressing volume up above the 60% volume threshold. The volume up tone that happens when pressing the button starts to repeat r...
Hi,
One of my clients has a Quad camera VC setup and they are getting the audio from the right side of the Quad camera bar. What would be the reason for the same?
We are considering purchasing some Room Bar Pro systems. Our issue is that we have users that will BYOD and want to use MS Teams. What we need to know is when the user plugs in the USB will they be prompted to install a driver or will it use standard...
Hi There,Im hoping someone could help me out or came across similar issue,We purchased Cisco CS-KIT-K9 - QUAD 3 months ago, everything worked fine, Device lost its config over night, it says NOT REGISTERED in top left corner,The status says OFFLINE d...
Hello,
I am seeking your assistance regarding the functionality of Signage Mode on Cisco RoomOS devices. Specifically, I have two questions:
Access to Device Information: Is it possible to retrieve device information, such as the MAC address and IP...
I did a factory reset of a Room Kit and, before activating the device with WebEx, i logged in on the web interface and added an admin password.However, after activating the device with webex, the admin passphrase no longer works and an empty passphra...
Hello,We are a non profit that was given an old Cisco Webex Board 55 (SPARK-BOARD55 V01). Problem is, when we try to connect it to the internet, we get an error or: "Not able to contact Webex service. A firewall may be blocking this system from conne...
There are two navigation models of the Cisco Room 55 model.Models are 'cisco telepresence touch' and 'connected device 1001'.Does anyone know if these 2 models are compatible with each other?Current Navigation S/W version)cisco telepresence touch : c...
Hi Community,We accidentally deleted the sx80 codec from the control hub and are unable to access it locally. We don't have local admin credentials and cannot log in after registering on Webex cloud. Formatting is not an option due to integrated syst...
We are having problems with a Webex Board 70 on which mainly a PC shares the screen via HDMI. While sharing, the screen briefly jumps to the home screen and back to the shared screen. The screen has no service contract and has already been reset to f...
