hello All, quick question. i have a codec pro which i want to add 6 microphone pro. do you know if the AV license still needed while the audio console is natively supported.RegardsLatnok
hello All, quick question. i have a codec pro which i want to add 6 microphone pro. do you know if the AV license still needed while the audio console is natively supported.RegardsLatnok
We have connected the new codecs Room Kit EQ and Room Bar Pro in the office. Everything is connected and working correctly. However, there is one problem: during a meeting via Teams, at some point the codec camera stops working on its own, and the na...
Have seen several Room OS devices (roomKit Plus, Pro and sx devices) have audio bandwidth issues on teams interop, room audio to far end seems bandwidth limited, a la analog telephone call... Anyone seen (heard) this lately?
How do you move a VC device in the Cisco Control Hub from one workspace to another?
Hi everyone!!!I am writing here hoping someone can help me: I notice that Cisco whiteboards - or tablets - for every scheduled Meeting you always have to click on "Join" otherwise you don't join the call. I wanted to know if it is possible through De...
I have a Cisco Codec Plus and need help with Miracast. Miracast is enabled in Webex Control Hub, but it doesn’t show up on the screen I want to cast to. Typically, "Miracast" and "Airplay" appear in the top right corner, but now only "Airplay" is vis...
Hello Everyone, Can we register DX80, SX20, MX800 and IX5000 endpoints on WebEx Control Hub. What will happen with the SX20 Remote and Touch 10 Controller of MX800 and IX5000.
Hello community,I would like to know is there any configuration for Codec EQ USB-C port to select the audio source from the DP signal embedded audio?I understand that the EQ USB-C port (ALT Mode) is taking the video from DP and audio from USB.However...
Has anyone experienced any crashes when calling with the WebEx application on a Samsung XCover 5?
My webex messages have disappeared unless added as a favorite.Tired uninstalling and re-installingTried resetting the database Version: 44.9.1.30809
Hello Cisco support, I was hoping an engineer at cisco would be able to help me identify the corner screws on the webex board 55". I know they are M10 screws, but I do not know the pitch/thread pattern of the screws which can sit at 1.0, 1.25, or 1....
I am running roomOS 11.21.1.4In only one of our rooms using a navigator and codec pro we are experiencing an audio bug when pressing volume up above the 60% volume threshold. The volume up tone that happens when pressing the button starts to repeat r...
Hi, One of my clients has a Quad camera VC setup and they are getting the audio from the right side of the Quad camera bar. What would be the reason for the same?
We are considering purchasing some Room Bar Pro systems. Our issue is that we have users that will BYOD and want to use MS Teams. What we need to know is when the user plugs in the USB will they be prompted to install a driver or will it use standard...
Hi There,Im hoping someone could help me out or came across similar issue,We purchased Cisco CS-KIT-K9 - QUAD 3 months ago, everything worked fine, Device lost its config over night, it says NOT REGISTERED in top left corner,The status says OFFLINE d...
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