cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
154
Views
0
Helpful
0
Replies

Can't login to ATA192 Phone Adapter Configuration Utility

kevin-mitchell
Level 1
Level 1

I have configured several Cisco ATA192s using Webex and have an issue with remote access.  Onsite I have configured all the necessary settings to allow remote access.  In order to do so, the utility makes you change the device "admin" login.  After doing so, I can no longer access the device with the "admin" password.  The "cisco" user level login works just fine, but you can't complete any admin level changes with this login.  I have tried logging into multiple devices with my new login credentials, and "admin" will not work.  I receive "Invalid Username or Password. Please Try Again.  After several attempts, I get a temporary lockout from the units.

0 Replies 0