Desktop App Keeps Shutting Down

[baetea]

When I open the Webex desktop application on my PC, it will only stay open if I'm actively using it for a meeting or message. I want it to stay open so that I can see message notifications or requests, but the app keeps closing down. Is there a setting I can use to fix this?

[Sergio Quezada]

Hello,

My suggestion would be to do a complete uninstall of the Webex Desktop App (using the Cisco WDL uninstaller tool) and then reinstall and test away. I have provided a few links to help you complete this action should you choose.

WDL Installer/Uninstaller:
https://help.webex.com/en-us/WBX000026386/WDL-Installer-Uninstaller

Troubleshooting the Webex App Launch Issues on Windows 10:
https://help.webex.com/en-us/WBX000028458/Troubleshooting-the-Webex-App-Launch-Issues-on-Windows-10

Hope this helps,
Sergio Quezada