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Meeting sharing a PowerPoint presentation

Hi everyone, for a few days now webex has been giving me a problem in sharing a power point presentation during a meeting. I attach the screenshot. Help me please!

2 Replies 2

BGR
Spotlight
Spotlight

Hi,

 

Webex ended support for PPT 2010 when the 41.10 update was applied to your account, you will need to upgrade to PPT 2016 to upload the ppt, however, you can still application share a ppt in 2010.

 

https://help.webex.com/en-US/article/xcwws1/What's-New-for-the-Latest-Channel-of-Webex-Meetings#Cisco_Generic_Topic.dita_9ecf7419-110f-4145-a7c0-46d092838110

 

End of Support for Office 2010 File Sharing

Microsoft discontinued support for Microsoft Office 2010 on October 13, 2020. Starting in 41.10, we can no longer provide support for file sharing in Webex for this version of Office. We recommend upgrading to the latest version of Office or using screen sharing or application sharing.

yhung
Cisco Employee
Cisco Employee

Hello:

Check this URL with some information on limitations when uploading/sharing a .ppt file:

https://help.webex.com/en-US/article/WBX74310/What-are-the-Limitations-when-using-File-Sharing-to-share-.ppt-files?

Are you by any chance hitting any of these limitations?