04-13-2021 06:33 AM
Hello,
Looking to see if the Webex Kit Pro FOV is fixed or if that can be adjusted at all? I dug through the settings, I was unable to come up with any editable settings, so I am assuming not. However to be thorough, I wanted to dig into it a little deeper.
The room is wider than deeper, and users on the left and right tend to get cut off.
Thanks,
04-13-2021 05:39 PM
Assuming you are using a quad cam with your kit pro the field of view is 83 degrees. Its 80 degrees on the SpeakerTrack 60 camera. So I would check to ensure that the area you are having an issue with is inside the fov. If it is then you should consider using a camera preset location instead of native speaker tracking. In my experience SpeakerTrack starts to become unreliable when you get over 24' from the camera.
04-13-2021 06:37 AM
Not sure if you tried from the self-view already:
Make sure "Best Overview" is not enabled.
Hope this helps.
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