Webex Miracast in Infrastructure Mode Disconnects

[JEM67]

We are trying to connect to a Room Kit Mini, with Miracast set to Infrastructure mode using Dell laptops. We have added a DNS entry for the Broadcast name set on the room kit. The laptop will connect briefly after a few minutes and then goes to "trying to connect" on the room kit display. The status in the Miracast menu shows connected and so does the Touch 10 panel. Anyone have issues like this, and did you get it working?

[omettam]

Hey @JEM67,

Typically when we see these issues, you'll want to double check a couple things. First, I would recommend grabbing a log bundle from the Webex device, and then search in the all.log and see if you see any errors for "p2p_connect" , "APPL_Presentation" , and "miracast". These logs should give you a good idea of what the device is seeing. Often times when I see this it's usually due to the firewall or laptop's antivirus solution that is preventing the room device from accessing the stream being hosted on the laptop. An example of what this would look like in the device logs is:

APPL_Presentation I: broker connect failed - connection probably blocked by peer firewall
APPL_Presentation I: rtsp blocked by firewall
APPL_Presentation I: p2p_connect_confirm_cb responder: Unable to connect to rtsp server

Then, you can also grab a PCAP from your laptop and confirm if you see any inbound traffic from the source of the room device, and confirm if the laptop is sending traffic back to the device.

Hope this helps!