Webex for Developers

I have a Webex Partner account and a Webex customer that I need to look into each subscription and find which users are attached to it. I was thinking of using the get license detail api and it does work to give me the needed license, user and subscr...

Hi everyone,I dug into the community WebEx API and Embedded App SDK and couldn't find anything that answered my question, so I'm coming to y'all. When a tab is first added to a space there is a link to the tab with an "Open" button. Is there anyway t...

I'm facing a puzzling issue with Webex bots integrated with Jira, deployed on-prem behind an F5 load balancer. Our setup routes public HTTPS endpoints (e.g., https://<our-company-domain>/botA to backend port xxxx1, and /botB to port xxxx2) via F5 to ...

Hi All - Quick question regarding the Webex calling operation mode options — is there a way for the after-hours schedule assigned to the Call Queue to take over, even if the EU has enabled something like the Weekend Mode? In my scenario, the receptio...

We are a development team working on integrating a system we are developing with Webex.We have used the following documentation to set up our test environment: https://developer.webex.com/create/docs/sandbox_cc.Our main question is: are there any bui...

Hello,I'd like to report a recurring issue with the Webex application. When I connect or disconnect my laptop from an external display (such as a projector or monitor) while Webex is running, the application interface becomes unstable. The screen beg...

I am aware that EWT is not available for skill-based queues. But it also appears that no other value in AdvancedQueueInfo, or QueueInfo nodes returns any value also (other than number of agents in queue). Is there another metric that can be pulled fr...

Hi, I've built a custom widget as a web component using node.js (using widget-sample-101 as reference). I've observed that when a call comes in and is accepted, no matter what tab in WebexCC Desktop I'm in, it changes to Home tab with Call Control ac...

Hi All,I am new to API's.  I need to setup a way to automate reports from analyzer to be sent to a BigQuery environment.  I have setup a new Integration My Apps, and under URL, i have added the URL of where the reports are (not sure if this is correc...

Unable to find the API to update a webex locations and webex floor location. https://developer.webex.com/devices/docs/api/v1/workspace-locations/update-a-workspace-location As workspace-location api is deprecated, require the  location api document t...

Hello,We have agentdesktop version 0.1.0 and we need to add an bolt shaped button in the advancedheader secion at the top beside the webex, outdial and notification icons but i couldn't find any documentation of how to develop one in any template on ...