We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
As suggested in the developer API docs, we're moving from the /v1/people API to the SCIM API. When listing users with the new SCIM API, I'm not seeing properties in the urn:scim:schemas:extension:cisco:webexidentity:2.0:User object for things like a...
Hi Team,I am using SCIM2.0 User's Patch operation. When I send a request without escape character, request getting executed successfully.But when I am executing same request with escape characters, then I am getting 500 Internal server error I checke...
Hi Team,I came across two APIs of SCIM2.0 for get User.1) Search User -> Support query parameters2) Get a User -> Doesn't support query parameter as per documentation, hence not able to get groups information in response.My need is to use Get a User...
I have a question on the Create Task API for webex contact center. For the request body for the outboundType we have CALLBACK, OUTDIAL, and EXECUTE_FLOW as options. Under the entryPointId section it says CALLBACK would be an outdialEP and OUTDIAL wou...
Hi Team,Could you please confirm if Licenses and Roles supports pagination like List-People ?I could not find any reference for pagination forLicenses and Roles API.Thanks,Prashant
We are developing a custom web app where we are call "Get Agent Activities" but It is returning no more than 100 records although in documentation limit is 10,000. Is it due to webex sandbox?
A microphone issue in my microphone product.My microphone product has a touch button for mute/unmute switching， and passed Zoom certification.The issue is: My microphone is working with Webex, microphone can't mute when I tap the touch on my micropho...
I am working on a flow where if no agent is available i want to play the customer a prompt while i perform a backend http request to an external api and retrieve an agent email/id if an agent becomes available. Once that happens i want to route to th...
Hi Team,I am using below payload for getting access tokenhttps://webexapis.com/v1/access_token with below payload {"grant_type":"refresh_token","client_id":"**********","client_secret":"***************","refresh_token":"*************","scope": "ident...
Hello everyone! I recently approached Webex, I would like to know if webex exposes API. Ty
Hi everyone... I'm new to the bot world so my apologies if this question is silly. I am looking to create/use a bot to send notifications from Github whenever any Pull request is created, approved, rejected, actioned. Is there already a bot available...
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Hello All,I am trying to integrate the ServiceNow Instance to cisco webex. In my case, Webex has two different environment. 1) Fedramp - There is the additional security and encryption for FedRAMP and is designed for those NIST/CUI users (which are U...
Hi Team,I have queried the sessionTypes using https://developer.webex.com/docs/api/v1/session-types/list-site-session-types API and received below response: { "items": [ { "id": "3", "shortName": "PRO", "siteUrl": "sailpointsi...
Hi Team, I found discrepancy in response of Webex get user XML API vs get person Details (People API).<use:meetingTypes><use:meetingType>3</use:meetingType></use:meetingTypes>MeetingType data is getting listed in XML based API but not in get person D...
