Be notified when transcript download links are ready

[shawna]

I want to be notified when transcripts are ready to be downloaded, so I created a webhook for recordings when they are created. However, when I got the recordingID from the webhook, there is no transcriptDownloadLink in the response from Get Recording Details api(/v1/recordings/{recordingId}).

I realized there maybe a time interval between recording and transcript, I'd like to know how can I be notified exactly when the transcriptDownloadLink is ready?

[Jeff Marshall · Accepted solution]

There is currently no mechanism for notifying when a transcript is ready for download, you'd just need to keep polling the recording details until the link is present. If you'd like you can submit a feature request for this via https://ciscocollabcustomer.ideas.aha.io.