el 10-08-2020 12:09 PM
Any idea what settings have to be enabled in order for breakout rooms to work when Webex is opened from the Schoology integration on a Mac laptop?
Currently when the Mac user accesses Webex Meetings from the desktop app and web app, the breakout rooms work fine, but when they access Webex through schoology - no breakout rooms.
Any thoughts?
Thanks!
el 10-12-2020 07:55 AM
Hi Lauren,
Thanks for posting your question in the Webex Community! We are glad to have you here.
To help me better understand your issue, can you confirm: Is the option for Breakout Rooms present in the Menu bar?
el 10-12-2020 08:57 AM
el 10-13-2020 06:14 AM
Hi Lauren,
Sadly, this doesn't seem like something I can help you with directly. Members of my team gave this issue a look and it sounds like your site or template may not be configured properly. If you aren't the direct admin, I advise you reach out to your site administrator.
If you are the site administrator, I suggest you open a TAC case and share the response here if possible.
Sorry I couldn't be much help here! Let me know if you have any further questions.
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