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Cisco Webex Contact Center Expert program

Mhrivera324
Level 1
Level 1

Hi community,

Im new on webex my company is moving to cc solution and Im part of admin team. my question is about the CWCCE certification, Can I take it or Its only for pathners?. Thank you

3 Replies 3

Its an instructor lead course, which can be purchased through the link @Vaijanath Sonvane  shared. There no such restrictions that is only available for partners. Its open for any one.If you don't have an ID create one , add the course to cart. Make the payment.

 

Below mentioned are the

 

Pre-Requisites

The attendees should possess the following:

 

  • A basic level of knowledge in Telephony.
  • A basic level of knowledge in IP networking.
  • Experience in customer facing services-based discussions
  • Fluent comprehension in spoken and written English
  • Experience in, and comprehension of common industry terms used within the Sales, Sales Engineering and Technical fields


Response Signature


Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi,

All courses are open to Cisco Partners, Customers, Users and Employees. You can sign-up using below URL and register to any course that is available in the Course Catalog:

https://golearn.webex.com/learn 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

I believe it´s only for Partners. The partners receive an invite from Cisco to qualify.