Cisco Webex Contact Center Expert program

[Mhrivera324]

Hi community,

Im new on webex my company is moving to cc solution and Im part of admin team. my question is about the CWCCE certification, Can I take it or Its only for pathners?. Thank you

[Nithin Eluvathingal]

Its an instructor lead course, which can be purchased through the link @Vaijanath Sonvane  shared. There no such restrictions that is only available for partners. Its open for any one.If you don't have an ID create one , add the course to cart. Make the payment.

Below mentioned are the

Pre-Requisites

The attendees should possess the following:

• A basic level of knowledge in Telephony.
• A basic level of knowledge in IP networking.
• Experience in customer facing services-based discussions
• Fluent comprehension in spoken and written English
• Experience in, and comprehension of common industry terms used within the Sales, Sales Engineering and Technical fields

[Vaijanath Sonvane]

Hi,

All courses are open to Cisco Partners, Customers, Users and Employees. You can sign-up using below URL and register to any course that is available in the Course Catalog:

https://golearn.webex.com/learn 

[EstebanBenvenuto42694]

I believe it´s only for Partners. The partners receive an invite from Cisco to qualify.