Webex meetings connecting problem

[AlexSio2020]

I have problems connecting to Webex Meetings.

I disable the firewall, I check the hosts file but there is nothing in my mind I can do more.

Also I update Java, google chrome has the latest update and I check FIPS and it is 0

any help please?

  

[AlexSio2020]

I downloaded webex tracer and this is the problem

16221 Meeting Manager ERROR_INTERNET_CANNOT_CONNECT error : 0x, 12029

 

[AlexSio2020]

- Test Information
Test Time: Sat, 07 Nov 2020 13:19:33 GMT
Version: Cisco Webex Network Test v1.0
Browser: Chrome 86.0.4240.183 on Windows NT 10.0 64-bit

- Test Results
Result: Finished
App: Successful
Room System: Successful
Call: Successful
Network Connection: Wired (reported by user)
Public IPaddr: 79.129.174.43
TCP Connection Tests:
HTTPS port 443 to lqtservice-web.wbx2.com
HTTPS port 443 to uds.huron-dev.com
HTTPS port 443 to gds.huron-dev.com
HTTPS port 443 to idbroker.webex.com
HTTPS port 8443 to callcontrol.huron-dev.com
HTTPS port 5061 to lqtservice-web.wbx2.com
HTTPS port 5004 to lqtservice-web.wbx2.com

TCP Delay: 103.35 ms
TCP Download Speed: 65.64 Mbits/s
TCP Upload Speed: 6.88 Mbits/s
UDP Connection Tests:
UDP port 5004 to lqtservice-web.wbx2.com

UDP Delay: 98.00 ms
UDP Download LossRate: 0.00%
UDP Upload LossRate: 0.21%
UDP Download Jitter: 1.57 ms
UDP Upload Jitter: 1.02 ms
UDP Download Speed: 3.81 Mbits/s
UDP Upload Speed: 1.02 Mbits/s

- For Cisco Webex detailed connection requirements, visit https://help.webex.com/docs/DOC-4401