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Why does my screen stop sharing when I share?

DGaines
Level 1
Level 1

Hello.  I need some assistance.  I'm teaching remotely, and need to share my screen often with my students.   Screen sharing will abruptly stop multiple times a day. The same thing happens with my students. It's really creating a problem.  I know many are online these days, but I'm the only one using the wifi at home and I have Verizon FIOS.

Has anyone else experienced this?  Any thoughts?

 

Thank you for your time!

2 Replies 2

LRDarbe
Level 1
Level 1

I am also experiencing this problem.  It started in January.  Were you able to solve it and get your sharing to work correctly?

 

Kathy N.
VIP
VIP

This happens often with our teachers as well and the problem typically points back to either an internet bandwidth issue or high cpu/memory usage on the computer.  You can use the health checker on the Help menu to check on the network.  The Summary will provide a snapshot of the meeting at the time it’s selected and the Statistics will keep a real-time display of their services.  We typically recommend turning off the virtual background and limiting use of the new meeting reactions as those can also take computer resources.



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